Your front desk plays a pivotal role in shaping the patient experience and driving practice growth. When scheduling appointments, there’s an often overlooked opportunity that can make a substantial impact: identifying potential orthodontic needs within the same household. Here’s how it works:
Human psychology often operates on the principle of fairness. When big brother or sister receives braces, it’s natural for younger siblings to express interest as well. Capitalize on this tendency to nurture family-based growth:
The strategy of identifying family needs and capitalizing on sibling influence has delivered remarkable results for numerous orthodontic offices. In fact, many practices have seen a substantial 10% increase in new patient starts or even greater success rates. By tapping into existing family dynamics, you’re creating a pathway to grow your practice while enhancing the overall patient journey.
Boosting new patient starts doesn’t always require complex marketing campaigns or drastic changes. Sometimes, it’s about identifying opportunities within your existing patient base and leveraging the natural dynamics of families. By implementing the simple yet effective strategy of considering household needs and sibling influence, you’re poised to achieve a remarkable 10% increase in new starts and create a ripple effect of growth in your practice.